Which of these are elements of a requirements analysis model?

In what critical way is the protagonist dynamic in "there's a man in the habit of hitting me on the head with an umbrella"?

Mr. culpepper has disdain for his students and does not respect them. mr. culpepper is trying to create a supportive environment for his students. mr. culpepper does not know his students and does not try to know them. mr. culpepper wants to his students but does not know how to do it.

"the bane of the internet" is written in first-person subjective point of view, so the narrator a) tells the story as it is happening b)tells the story as it is happened in the past c)is a minor character who tells the story as it is happening d)none of the above