What is the difference between internal and external conflict in a book?

the answer is:  

he is voicing feelings shared by all humans regardless of race.

in paul laurence dunbar's poem "we wear the mask," he replicates the words mask and we to emphasize how people in general -not just black americans- hide their true feelings. he suggests the masks cover people's faces and eyes, which are the main parts that display their emotions. he also thinks people's pain conceal behind those masks, so that they cannot see reality and nobody is able to see one another's sorrow.

which is a characteristic of dramatic point of view? it allows the audience to get deep inside a character's head. it often uses the pronouns i and me. it more easily allows the audience to make up their own minds about characters.