Which is true about textual features in business documents?
-textual features are unrelated to how a document looks.
-textual features act as signposts, or clues, to readers of business documents.
-textual features are things that complicate business documents, making them harder to read and understand.
-textual features are only found in electronic business documents.

Textual features act as signposts, or clues, to help readers of business documents. Originally, textual features are classified as the directional text features, supplementary text features, and visual aids. The directional text features are used to help the readers locate specifics on the text, may it be page numbers or chapter headings. Supplementary text features refers to indexes, footnotes and bibliographies that may seem important for the readers. Visual aids are those that help the readers visually understand the text on the book. In business documents, these textual features refers to clues or signposts to hasten or help the reader in navigating through the documents.