Stating an observation about behavior, offering two possible reasons for the behavior, and then requesting clarification about the behavior can communicators avoid *decreased workflow. *misunderstandings. *disintegration. *interactions.

misunderstandings

This scenario provides many points of contact between the communicators. Making the observation about behavior and giving potential reasons take away the potential feeling of being attacked, and asking for clarification makes the other person feel like their side is being heard. Both parties are able to explain their perspective which will help avoid each misunderstanding the other.