When taking messages for another person, a good rule to follow is to a. politely inform the caller that the person for whom the message is being taken probably won't return the call for a few days. b. suggest that someone else at the company might be better suited to assist the caller. c. ask the caller if you've spelled his or her name correctly. d. write down the number that appears on a caller id screen rather than the number the caller gives.

Which of the following statements would most encourage productive conflict? select all that apply.

At the end of “raymond’s run,” squeaky has a different attitude about running and about her rival, gretchen. describe the actions that demonstrate these changed feelings. what role does conflict play in squeaky’s changed attitude? use events and details from the story to support your answer.

Which excerpt from the war of the worldseffectively reveals how the author relates the climax of the narrative through the narrator's thoughts? the war of the worldsall this had happened with such swiftness that i had stood motionless, dumbfounded and dazzled by the flashes of light. had that death swept through a full circle, it must inevitably have slain me in my surprise. but it passed and spared me, and left the night about me suddenly dark and unfamiliar.and then, with a renewed horror, i saw a round, black object bobbing up and down on the edge of the pit. it was the head of the shopman who had fallen in, but showing as a little black object against the hot western sun.at that time it was quite clear in my own mind that the thing had come from the planet mars, but i judged it improbable that it contained any living creature. i thought the unscrewing might be automatic.my mind ran fancifully on the possibilities of its containing manuscript, on the difficulties in translation that might arise, whether we should find coins and models in it, and so forth. yet it was a little too large for assurance on this idea. i felt an impatience to see it opened.