Question # 2 Multiple Choice Direct services are those provided to clients and their family members to help them improve their quality of life, while program planning is a/an . action plan of how to access available programs action plan of how to access available programs implemented plan of care and direct services implemented plan of care and direct services detailed outline of the best way to provide services for the client detailed outline of the best way to provide services for the client maintenance plan to improve the client's quality of life