13. imagine you are working as a medical administrative assistant at a local hospital in your neighborhood. it’s your first day of work at your new job and you are excited to get to work and learn as much as you can. however, shortly after arriving at work, you discover that there has been a miscommunication with hr about your start date. the office was expecting you to start the following day instead. as a result, your login information for the office’s computer system has not been created just yet, and the person responsible for training you is on paid time off (pto). explain how would you expect a manager to use the 5 step process introduced during this week in order to resolve this miscommunication problem. provide specific reasons for each step and answer as detailed as possible.
all the 5 steps
step 1: what is the problem?
step 2: what are the alternatives?
step 3: what are the advantages and/or disadvantages of each alternative?
step 4: what is the solution?
step 5: how well is the solution working?