Anurse on a neurologic unit is working on performance improvement with a stroke-management team. the nurse identifies a gap between the time a client enters the emergency department (ed) and the time he's admitted to the intensive care unit (icu) for aggressive treatment. she's meeting with the team to develop a change strategy using indicators. which statement by a team member indicates a need for further teaching regarding performance management?

a) "we can collaborate with staff from the ed and the icu to formulate strategies and implement change.
b) "we can review ed staffing to see if shortages affect icu admission.
c) "we can discipline the ed staff for not getting the clients to the icu fast enough.
d) "we can use statistics gathered in the ed during triage to determine the average time for admission to the icu."