You are helping a new member of the palliative care team understand the ways the behavior of healthcare professionals can produce a communication barrier. Which statement by the team member indicates the need for additional education on communication barriers?

The question is incomplete as it lacks the multiple options. The options are as follows:

A- "I will complete a cultural assessment in order to understand the patient's communication preferences."

B- "I will keep an emotional distance in order to maintain a professional relationship with patients."

C- "I may not always know the answers to questions that the patient or family may ask."

D- "My lack of personal experience with death can make me reluctant to discuss death and dying."

I will keep an emotional distance in order to maintain a professional relationship with patients."

Explanation:

Communication is one of the most important means to convey any information or feelings. The communication can be verbal, written or sign language can be used for communication.

The communication between the patients and the health care is important to understand the disease and the feeling of the patient. The healthcare must be polite and should talk softly to provide comfort to the patient and to understand the behavior and mental status of the patient. The healthcare must provide emotional support to the patient. The statement of keeping the emotional distance from the patient requires more teaching on communication barriers.

Thus, the correct answer is option (B).