A nurse is at the end of a busy shift on a medical-surgical unit. The nurse enters a room to empty the client's urinary catheter and the client says, "I feel like you ignored me today." In response to the statement, the nurse should:

sit at the bedside and allow the client to explain the statement.

Explanation:

It is the duty of nurses to ensure that client's complains are heard and recorded for lesson learned and improvements. All other options does not allow the nurse to listen to the concerns of the patient, apart from the chosen option. In nursing ethics, it is important for the nurse to sit and listen to the patient's concern before trying to provide an explanation or solution.