A client is being seen in the pediatric clinic for a middle ear infection. The client's mother reports that when the client develops an upper respiratory infection, an ear infection seems quick to follow. What contributes to this event?
a. eustachian tubes
b. genetics
c. oropharynx
d. epiglottis

You notice a co-worker, john, putting pens and index cards into his bag. when he sees you watching, he shrugs his shoulders and says, "what? this is no big deal; it's just a few office supplies. the company won't even miss them, and besides, everybody themselves to the supply cabinet." john's response shows he does not demonstrate which workplace attitude? 1. dependability 2.punctuality 3.self-confidence 4.honesty