13. Which responses by the nurse are appropriate? Select all that apply. a. "I don't see a bird over your head, but I can understand how that would be upsetting to you." b. "There is no bird over your bed." c. "Tell me more about what you are seeing." d. "The voice you are hearing is part of your illness. It can't hurt you." e. "I'll come back to talk to you when you are settled down."