Which of the following describes the cold shoulder strategy for conflict
resolution?
O
A. Remaining assertive about your personal beliefs
O
B. Dismissing someone's concerns as unimportant
O
C. Supporting someone else's opinions in order to avoid further
conflict
O
D. Encouraging two parties involved in conflict to negotiate

B. Dismissing someone's concerns as unimportant

Explanation:

You are avoiding their point of view, thus it could be equated to a cold shoulder strategy. Wouldn't be D or C because that's solving the conflict, and A doesn't necessarily mean that you are completely avoiding their explanation.

Cold Shoulder - reject or be deliberately unfriendly to.

You are rejecting someone's beliefs.

Hope this helps!