Which of the following is an example of “doing the unexpected” when negotiating a solution?

being friendly, confident, and caring

telling the other person there’s no way to resolve the issue

being hostile and unfriendly

telling the other person what people are saying

(a) is not correct because one does not get increased cholesterol  from lifting weights.(b) is not correct because lifting weights cannot reduce the risk of a hereditary disease.(c) is not correct because back pain isn't a benefit! and plus, if he lifts weights properly, he should not have back pain.(d) is the correct answer because his ligaments will gain mass, making it easier for him to carry heavier weights and he will also be stronger!