Read the following scenario, and then answer the question. A patient who is at risk for developing bedsores is asked to move frequently. She is frail and elderly, and moving
is very difficult for her. She is irritable and complains that she is being moved too often and cannot rest. Her adult son has also become annoyed and says that he thinks his mother should be left alone to rest.

What is the best course of action for a healthcare professional in this situation?