Which part of the customer service resolution process requires active listening? assessing the situation
o creating Key Performance Indicators (KPIS)
testing products and services
evaluating customer service managers

Which of the following represent features of an associate of applied science (aas) degree? check all of the boxes that apply. a four-year degree program for those seeking immediate employment range of jobs is limited a two-year degree program credits may be applied to a bachelor's degree in some cases not offered at community colleges done