Evaluate strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions d1

There are many strategies for doing this so it is hard to give you a straightforward response on one strategy that is being used in health and social care. Perhaps if you specified exactly what strategy you're interested or what set of strategies do you consider here, it would be also easier to answer the question. 

Ibelieve the answer is c) our brain jumps to conclusions based on past experience