Health, 23.07.2019 01:00 jess2788

Imagine you are in a situation in which a patient shows up for an appointment on the wrong date and time. she is angry and is certain that she is correct about when her appointment is supposed to be, but you have a different date and time in the schedule. what are some strategies you can use to correct this miscommunication? what can you do to demonstrate professional appropriate communication?

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