Reason method is effective or ineffective ?

Effective communication is important in both personal and business aspects of our lives, particularly as ineffective communication can create short- and long-term hostilities as well as decreased work productivity. We often don’t think about the process of communicating while we are doing it, but paying closer attention to how you both send and receive information can eliminate problems and improve relationships.

franklin d. roosevelt

hope this !

the answers is b.   environments.