The most common listening problem is
a. not giving other people a chance to talk.
b. assuming what the other person has to say isn't important.
c. trying to listen to two people at once.
d. paying attention but misinterpreting the message.

so the story tells of someone named kaushik choudhuri, but he does not narrate the story, a girl named hema does. hema tells the story in a second person point of view because you (the reader) are supposed to be the boy named kaushik.

here's an excerpt i found: "i was ushered into the fitting room, your mother watching approvingly as i took off my coat and sweater and tried on the bra."

source:

b. ensure mutual protection from communism.

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