How do opinions and facts contribute to whether or not an issue needs civic attention or not?

Generally, in every democratic state, governments promote their public policies based on the needs of their inhabitants. Therefore, public opinion and the facts that affect the population turn out to be decisive factors when the government determines which issues deserve to be addressed and resolved.

Thus, for example, demonstrations, protests or social problems are those that highlight the government regarding an unfavorable situation, so that it passes through Congress the necessary laws destined to improve said situation.

In short, the government is nothing other than the representation of the will of the people. Therefore, its main objective is to solve people's problems and guarantee a better quality of life, with which the daily events that affect them have an enormous weight in determining the public policies to be carried out.

a nurse can ask a member of congress to sponsor a bill that she/he finds important

all i have to say is that people are truly ignorant and don't have anything better to do with their lives.