Lawyer Ann Adams and paralegal Ben Burns have been hired by client Carl Carlson to sue a grocer store where Carl, who is 85, fell down when he slipped in a puddle of water in the produce aisle. Ann delegates the task of preparing the complaint to Ben. Ben mis-calendars the date that the complaint must be filed and the statute of limitations passes. What are Carl’s remedies? Can he name Ben as a defendant if he brings a lawsuit? What kind of lawsuit can he bring? What will happen if he reports the matter to the proper disciplinary authorities? Is the failure to file a complaint on time an ethical breach? Can Ann and/or Ben be disciplined for this conduct by the state supreme court or another disciplinary authority? What if Ann already has a private reprimand on her record for a similar violation? What if three other clients have reported Ann for failing to return calls and show up for court dates?