4.2
In preparation for the mediation session, the disputants should consider the following
i...
4.2
In preparation for the mediation session, the disputants should consider the following
issues:
1. What are your concerns? How would you state the issue in the dispute?
2. What is your starting position (demand)? What are your underlying interests (what do
you really want)?
3. What is the best conceivable outcome from your perspective?
4. What do you think the starting position and underlying interests of the other side will
be?
5. Identify two workable solutions that would solve the conflict
Answers: 1
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