Arope of length 100cm is cut into 2 pieces. one piece ia used to form a rectanle of lenght 20cm and 10cm. the other piece is bent into square. what is the lenght of each side of the square

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%