A camp cook found a recipe for scones that makes 16 scones. The recipe calls for 3 cups of buttermilk in the
dough plus 2 fluid ounces of buttermilk to brush on top of the scones. The cook is out of buttermilk. How many
quart containers of buttermilk does the cook need to buy to make 128 scones?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%