Any help would be great

[10 points, algebra 2]according to my answer key the restrictions are -1 and 4. but why not positive 1?

Acompany produces packets of soap powder labeled “giant size 32 ounces.” the actual weight of soap powder in such a box has a normal distribution with a mean of 33 oz and a standard deviation of 0.7 oz. to avoid having dissatisfied customers, the company says a box of soap is considered underweight if it weighs less than 32 oz. to avoid losing money, it labels the top 5% (the heaviest 5%) overweight. how heavy does a box have to be for it to be labeled overweight?

Aye asap pls ! markin da brainiest too ! btw da step choices are all add, distribute, divide, n subtract