Can you answer which ones are impossible , unlikely , as likely as not , likely , or certain ?

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An automated water dispenser fills packets with one liter of water on average, with a standard deviation of 5 milliliter. the manual says that after a year of operation the dispenser should be tested to see if it needs recalibration. a year later a number of filled packets are set aside and measured separately. it is found that the average packet now contains about 0.995 liters. does the dispenser need calibration? explain your answer.

The annual snowfall in a town has a mean of 38 inches and a standard deviation of 10 inches. last year there were 63 inches of snow. find the number of standard deviations from the mean that is, rounded to two decimal places. 0.44 standard deviations below the mean 2.50 standard deviations below the mean 0.44 standard deviations above the mean 2.50 standard deviations above the mean