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Jordan rides his bike 6 7/15 miles every day to deliver newspapers and to go to and from school. if his ride to and from school is 4 3/10 miles, how many miles is the trip to deliver newspapers? 1 1/3 1 1/6 2 1/6 2 4/5

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One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%