How to give brainliest lol i need help

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Sara can take no more than 22 pounds of luggage on a trip.her suitcase weighs 112 ounces.how many more pounds can she pack without going over the limit?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%