Kiara, Giovanni, and Ebony are triplets and always argue over who can answer basic math facts the fastest. After completing a few different math fact activities, Kiara, Giovanni, and Ebony record their data, which is shown below. Kiara:

= 5, where represents the time in seconds, and represents the number of math facts completed. What is the math fact completion rate for Kiara?

Grace is a 70-year old woman who paid the utility bill online for the first time. she called her bank's customer service center to make sure she had done the transaction successfully. but the voice recording repeatedly played a message that all representatives were busy, which irked grace. which factor would make grace not recommend the bank to others? a. absence of technology b. lack of accessibility c. lack of financial products d. poor reputation