A lot of 1000 components contains 300 that are defective. Two componentsare drawn at random and tested. Let A be the event that the first componentdrawn is defective, and let B be the event that the second component drawnis defective. Find P(B|A). Are a and b independent

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%