What should managers use if they want to identify and respond in a timely manner to social and political shifts?

They need to use issues management

Step-by-step explanation:

Due to the fact that social and political shifts are usually quite complex in terms of the possible issues that arise from them, managers are best served to use Issues management because it is an anticipatory and strategic management process which aids organizations in quick & timely detection and response to changes in the socio - political system or environment.