A bank recently discovered that approximately 1.6% of all commercial loans issued by the bank become delinquent. Norah, the bank's vice president of operations, is stunned by this discovery. In order to be prepared for the next board meeting, she investigates the matter by randomly selecting 554 commercial loans from the bank’s database and reviewing each loan. What is the probability that at least 12 of the loans in the sample are delinquent? Use Excel to find the probability.