PLEASE HELP!!need this done today.20 points and if answered correct! Triangle ABC is dilated to form triangle XYZ. Find the scale factor by writing the quotient of the corresponding side lengths as fractions. Use the number pad to enter your answers in the boxes _=12/16=_ The scale factor is__.

An office supply company conducted a survey before marketing a new paper shredder designed for home use. in the survey, 80 % of the people who tried the shredder were satisfied with it. because of this high satisfaction rate, the company decided to market the new shredder. assume that 80 % of all people are satisfied with this shredder. during a certain month, 100 customers bought this shredder. find the probability that of these 100 customers, the number who are satisfied is 69 or fewer.