What does experimental and theoretical probability mean?

You were told that the amount of time lapsed between consecutive trades on the new york stock exchange followed a normal distribution with a mean of 15 seconds. you were also told that the probability that the time lapsed between two consecutive trades to fall between 16 to 17 seconds was 13%. the probability that the time lapsed between two consecutive trades would fall below 13 seconds was 7%. what is the probability that the time lapsed between two consecutive trades will be between 14 and 15 seconds?

[10 points, algebra 2]according to my answer key the restrictions are -1 and 4. but why not positive 1?

What is the surface area of a cube with the volume of 729 ft?