Please help with this someone

Customers at an ice-cream shop took a survey .the results showed that 144 customers rated the shop as being "very satisfactory ."this number represented 45%of the total nunber of customers who took the survey

Which answer is the solution set to the inequality |x|< 9? a. x< -9 or x> 9 b. x> -9 and x< 9 c. x> -9 or x< 9 d. x< 9 and x< 9

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%