Please help me it’s due today! The one on the top is just helping explain the bottom questions

Drag the tiles to the boxes to form correct pairs. not all tiles will be used. match each set of vertices with the type of quadrilateral they form

An office supply company conducted a survey before marketing a new paper shredder designed for home use. in the survey, 80 % of the people who tried the shredder were satisfied with it. because of this high satisfaction rate, the company decided to market the new shredder. assume that 80 % of all people are satisfied with this shredder. during a certain month, 100 customers bought this shredder. find the probability that of these 100 customers, the number who are satisfied is 69 or fewer.

On #16 : explain how factoring a trinomial, ax^2+ bx+ c, when a does not equal 1 different from factoring a trinomial when a = 1.