A phone company offers two monthly plans. Plan A costs $13 plus an additional $0.14 for each minute of calls. Plan B costs $24 plus an additional $0.10 for each minute of calls. For what amount of calling do the two plans cost the same? Minutes

What is the cost when the two plans cost the same? $

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%