The bottom part I need help on

Can someone me my sister? she is in third grade. 50 points and brainlist! ones that are not answered. plz and thx!

Scores on the cognitive scale of the bayley-scales of infant and toddler development range from 1 to 19, with a standard deviation of 3. calculate the margin of error in estimating the true mean cognitive scale score, with 99% confidence, if there are 12 infants and toddlers in a sample.

During the election for class president, 40% of the students voted for kellen, and 60% of the students voted for robbie. 500 students voted in total. how many more students voted for robbie than for kellen? answer with work : )