Which plan to prove △HML≅△HMK CANNOT be used based on the information in the diagram?

When y’all answer can y’all explain too !

The annual snowfall in a town has a mean of 38 inches and a standard deviation of 10 inches. last year there were 63 inches of snow. find the number of standard deviations from the mean that is, rounded to two decimal places. 0.44 standard deviations below the mean 2.50 standard deviations below the mean 0.44 standard deviations above the mean 2.50 standard deviations above the mean

Can someone me with the property questions for 12 13 and 14 plz