Please help me with 19 and 20

At the beginning of the day, stock xyz opened at $6.12. at the end of the day, it closed at $6.88. what is the rate of change of stock xyz? a. 1.17% b. 11.0% c. 12.4% d. 81.5%

Can someone me and do the problem plz so i can understand it more better

An automobile assembly line operation has a scheduled mean completion time, μ, of 12 minutes. the standard deviation of completion times is 1.6 minutes. it is claimed that, under new management, the mean completion time has decreased. to test this claim, a random sample of 33 completion times under new management was taken. the sample had a mean of 11.2 minutes. assume that the population is normally distributed. can we support, at the 0.05 level of significance, the claim that the mean completion time has decreased under new management? assume that the standard deviation of completion times has not changed.