Vincent has cut three pieces of rope to complete a science project. two pieces are of equal length. the third piece is one-quarter the length of each of the others. he cut the three pieces from a rope 54 meters long without any rope left over. find the number of meters in each piece.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%