Social networking websites are often assumed to shy people communicate and make friends. however, a study of site users has shown that they have lower self-esteem than those who do not use social networking sites. based on this excerpt, we can conclude that using social networking websites .

First of all, the excerpt may not be generally true. It may however be evident based on what was written that shy people become more shy with their everyday dealings because they hid through the social networking sites to be able convey the messages that they want to relay to certain audience.

21 is the answer the answer is 21