"I gave an employer 7 resumes of graduates to interview. He called to do a phone screen and schedule interviews. Guess how many interviews he scheduled? Zero. People didn’t answer their phone, their voicemail was full, had disconnected numbers (they didn’t update the CS resume), or had crazy music as their voicemail. Do you want to miss a job because of that? When someone says to me, 'but no one is calling me for an interview', this is the first thing I think of." Reflection Question: After learning about the phone screen process, what do you need to do to prepare for your phone screens?

The registered nurse working in thè cardiac care clinic is tasked with implementing quality improvement measures. to educate the dlinic staff, the nurse plans an in-service program to introduce concepts of quality improvement and evidence-based practice. additionally, the role of the case manager will be included in the presentation. the nurse plans on nursing care of the patient with congestive heart failure as a template and prepares sample clinical pathways care maps and multidisciplinary action plans. a. describe how clinical pathways are used to coordinate care of caseloads of patients. b. what is the role of the case manager in evaluating a patient's progress? c. what are examples of evidence-based practice tools used for planning patient care?