James has been a MA in a provider’s office for many years. He is considered a leader and mentor for many of the other MAs, and he prides himself on ensuring that the office runs smoothly through preparation and anticipation of provider needs. Upon arriving at work on a snowy day, James opens the office by disarming the alarm system, turning on the lights, and heading to his workstation to prepare for patients. As patients are escorted to the exam rooms, James notes that the floor is getting wet. Because it is clear this will be an issue throughout the day due to the snow and because he doesn’t want the schedule to fall behind, James decides to continue with his usual program of work. Later, James is walking ahead of an elderly patient to show her to the examination room when she slips and falls, complaining of hip pain. James tries to help her up to walk to the room but cannot get her to stand. James summons the provider, and an ambulance is called. It is later determined that the patient has suffered a hip fracture.

1. What document must James complete to address the accident

2.James made several mistakes throughout this scenario that endangered patient safety and welfare. Which error was in violation of first aid training?