Identifying Customer Service Tasks According to O*NET, which Pharmacy Technicians tasks require customer service skills?

a. receiving written prescriptions or refilling requests and verifying customer service skills?
b. establishing or maintaining patient profiles, including lists of medications taken by individual patients.
c. maintaining proper storage and security conditions for drugs.
d. answering telephones and responding to questions or requests.
e. prepackaging bulk medicines, filling bottles with prescribed medications and typing and affixing labels.
f. mixing pharmaceutical preparations according to written prescriptions.

Characteristics of moderate sedation include: a. difficult arousal b. independent and continuous maintenance of a patent airway c. no experienced amnesia d. hemodynamic instability

An african american young adult is admitted to the emergency department in sickle cell crisis with a report of 10/10 pain. the patient is known to several of the nurses and physicians in the department who have labeled the patient as a “drug seeker”. initial discussion post: identify one (1) intervention that can be taken by the rn to reduce the stigma and improve management of acute and chronic pain associated with sickle cell disease. does the intervention apply only to the patient? does it apply only to the interprofessional team? does it apply to both the patient and the members of the interprofessional team? explain and support your answer.

After examining mohammad and ordering and reviewing the results of an ecg test, dr. williams indicates that mohammad’s heart appears to be normal. what factors might be contributing to mohammad’s episodes of tachycardia?