Vivian is concerned that a new medication could interact with other medications she is taking. When she picks up the new medication, she asks the pharmacy technician whether she should change her current doses of other drugs. Which BEST describes how the pharmacy technician should handle the situation?

a. The pharmacy technician should give the customer an information packet that discusses side effects.
b. The pharmacy technician should have the patient call the doctor that prescribed the medication.
c. The pharmacy technician should research the drug online and answer the customer's questions.
d. The pharmacy technician should direct the customer to the pharmacist to discuss interactions.