Lewis is a billing specialist working for Dr. Finch, a family practice physician. He receives a call from a disgruntled patient who says he has been billed twice for a copay he made at the time of his office visit. Lewis is polite and tries to placate the patient, who is irate. He looks at the patient’s file, realizes the patient is correct, and apologizes, promising to correct the error that day. The patient promptly hangs up without another word. After the call, Lewis corrects the error. Later that day, still upset about the interaction, he complains about the patient by name to a co-worker. Did Lewis handle this situation properly?

4. you are asked to make 125 grams of a 7% antifungal cream using tolnaftate powder and eucerin cream. how many grams of tolnaftate powder are needed? round to the nearest hundredths (w/w)

An african american young adult is admitted to the emergency department in sickle cell crisis with a report of 10/10 pain. the patient is known to several of the nurses and physicians in the department who have labeled the patient as a “drug seeker”. initial discussion post: identify one (1) intervention that can be taken by the rn to reduce the stigma and improve management of acute and chronic pain associated with sickle cell disease. does the intervention apply only to the patient? does it apply only to the interprofessional team? does it apply to both the patient and the members of the interprofessional team? explain and support your answer.

Anurse is teaching a newly licensed nurse about safe medication administration. the nurse should instruct that which of the following actions is included in the 6 rights of medication administration? a. verify dosage calculation with a second nurse. b. obtain a current list of the client’s medications. c. document medication prior to administration. d. compare a new prescription with an old prescription.