Adam Page comes to the front desk to pay his copay with a credit card. His card is declined. How can Brenda handle the situation? What options could be offered to Mr. Page to make a payment at the time of service?

In that situation Brenda should try once or twice with credit card option .

It is possible that card doesn't insert properly first of all Brenda has to check that card is inserted properly or not.

Another condition is that the payment machine does not work properly or not is in network or not.

If all cases in favor of Brenda then he should recommend Adam Page for Online money transfer.

And last option Brenda has that is cash payment.

Explanation:

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answer: the answer is d.

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