Company policy restricts us from accepting two coupons for one item. why would the preceding sentence result in resentment from your reader? readers resent it when a company explains the logic behind a policy. readers resent blanket policy statements prohibiting something. readers resent being treated as important individuals.

Readers resent blanket policy statements prohibiting something.

Explanation:

This would be the main reason why a reader might resent this sentence. In this sentence, you explain the limitations of your business policy. While the statement is a statement of fact, it might not be easily accepted by readers. This is because it is a blanket statement that prohibits something. Readers might believe that your business is restrictive, or that it does not take special situations into account.

they could find out our specific needs.